Privacy Policy
Last updated: April 16, 2026
At Mega Dice, we are committed to protecting your privacy in accordance with the **Privacy Act 1988 (Cth)** and the **Australian Privacy Principles (APPs)**. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.
Information We Collect
We collect personal information directly from you when you register, deposit funds, or engage with our services, including your name, email address, date of birth, telephone number, payment details, and identification documents for age and identity verification. We may also collect usage data such as your IP address, browser type, device information, and betting history to monitor activity and ensure compliance with Australian gambling laws. In some cases, we obtain information from third parties or public sources, including sensitive information where necessary and with your consent or as required by law, such as under the **Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth)**.
How We Use Your Information
We use your personal information to provide and manage your account, process transactions, verify your identity, and deliver personalised gaming experiences. This includes improving our services, detecting fraud, ensuring responsible gambling, and complying with legal obligations under Australian laws like the **Interactive Gambling Act 2001 (Cth)**. We may also use aggregated, non-identifiable data for analytics to enhance platform performance and user safety.
Information Sharing
We do not sell your personal information and only disclose it to trusted service providers, such as payment processors and hosting services, under strict confidentiality agreements compliant with the APPs. Disclosures may occur as required by law, including to regulatory bodies like state gambling commissions or for enforcement under the **Casino Control Acts**. Overseas disclosures are made only with reasonable steps to ensure APP compliance.
Data Security
We implement robust security measures, including **encryption**, secure servers, and access controls, to protect your personal information from unauthorised access, misuse, or loss. Our employees and service providers are bound by confidentiality obligations, and we regularly monitor systems for vulnerabilities. Personal information is stored in controlled environments, with reasonable steps taken to keep it accurate and up-to-date for its intended purposes.
Your Rights
Under the **Privacy Act 1988 (Cth)** and APPs, you have the right to access, correct, or delete your personal information held by us, subject to legal exceptions. You may request details of information we hold about you, and we will respond within 30 days, potentially requiring identification verification. For privacy complaints, contact our Privacy Officer; if unresolved, you may lodge a complaint with the **Office of the Australian Information Commissioner (OAIC)**.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and personalise your experience. You can manage cookie preferences through your browser settings, though this may affect service features. Our cookies comply with Australian privacy laws and do not track sensitive personal data without consent.
Contact Us
For privacy concerns or to exercise your rights, contact our Privacy Officer.
[email protected]